We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at customerservice@novannova.com. Please note that returns will need to be sent to the following address: LianYun Road, Chang Sha Shi, 415400 Hunan, ChinaIf your return is...
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OVERVIEWThis website is operated by novannova-shop. Throughout the site, the terms “we”, “us” and “our” refer to novannova-shop. novannova-shop offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or...
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Last updated: Decenber 29, 2025 Our shop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").Our shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms...
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With technology, create life. We are explorers of the digital world and connoisseurs of the details of life. We believe that truly great products do not force you to choose between "efficient work" and "enjoying life" - because these two aspects inherently form one complete you. What we believe inWe believe in "the beauty of integration". We believe that the value of technology lies not in the accumulation of parameters, but in how it integrates into your daily life, making every moment more relaxed and more enjoyable. We do not separate our...
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Delivery Areas We currently offer shipping to all 50 US states and the District of Columbia. We do not ship to US territories (e.g., Puerto Rico, Guam) at this time. Shipping Methods We offer the following shipping options: Standard Shipping (5-7 business days) Expedited Shipping (2-3 business days) Next Day Delivery (available for select areas) Actual delivery times may vary depending on the destination. Shipping Costs Order Value Standard Shipping Expedited Shipping Next Day Delivery Under $50 $5.99 $12.99 $24.99 $50 - $99 Free $12.99 $24.99 $100+ Free Free $24.99...
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